Business texting is very important for any business. It is one of the key methods that can elevate your business to greater heights when used well. Usually business texting is simple and does not require too much effort. It is a method guaranteed to retain your customer’s interest, advise them on promotions you may be running and so much more. When considering business texting, it is important to consider a few things.
Initially there is need to choose a great SMS platform that you can comfortably work with. The platform you pick must not be out to sabotage you economically. You shall need to carry out some research on which companies are offering the services and what offers they have that can work well for you. To retain your customer base, strategize on content that will hold their attention. Your business texting model needs to begin here.
It is critical to understand the logical and importance of business texting as it has really grown among many professionals and in the corporate world as well. While texting clients, bosses and even your colleagues, business texting has been found to be an effective mode of communication. It is also crucial to understand that it is totally different from the way we text each other that is personal texting.
Auto-correct can cause havoc if one is not careful while texting. You should be in a position to go through your text to avoid the mistake of sending texts that include other characters or words that were not meant to be there. It is smart to go through what you want to send before pressing the send button. It also shows that you were keen, serious and knew what you were texting about.
You should be smart while texting and know when and where you are. You should consider texting while there is a meeting in session as rude and it makes the person leading the meeting uncomfortable and might think you are not focused on the agenda of the meeting.
Because you might have a lot to say in only a few characters, you would want to use abbreviations. This is not a good idea for business texts. Because of the multilingual recipients, the abbreviations might mean a completely different thing when they get to them. Some people don’t even understand what they mean so you better just keep off them. Texting the whole word when you are using a good phone is much easier at the end of the day. Emoticons are not a good idea because of how casual they are, people might not take you seriously.
You need to know if people are okay with your texts before you send the texts. No one wants to be spammed with texts that they don’t want to receive. People are different and not all will take it well. It won’t help your relationship if you also send the texts at the wrong time. It is much wiser to time your messages to be sent only during office hours.